1. About us
The Website is operated by Water Babies Limited, a company registered in England and Wales, whose registered office is at 205 High Street, Honiton, Devon EX14 1LQ. Our company registration number is 04322357.
Our VAT registration number is 857 1095 11. Our contact details are as follows:
205 High Street
General email: firstname.lastname@example.org
Telephone number: +44 1404 548 348
2. Access and information about you
2.1 Access to this Website is provided on a temporary basis and we reserve the right to withdraw or amend the whole or any part of the Website at any time without notice and without incurring any liability. From time to time we may restrict access to some parts or all of the Website to all users.
2.2 You are responsible for making all arrangements necessary for you to have access to our Website.
3.2 To register on the Website you must be over eighteen years of age.
3.3 Each registration is for a single user only. We do not permit you to share your user name and password with any other person or with multiple users on a network. Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
4. Transactions with us
4.1 Unless otherwise stated, orders of goods placed through the Website are subject to the Webshop Terms and Conditions and you should read them carefully.
4.2 Lessons are provided subject to the Lesson Terms and Conditions which should also be read carefully.
5. Ownership of materials and licence terms
5.1 We are the owner or licensee of all intellectual property rights in the Website and in the material published on it. Those works are protected by laws and treaties around the world. All such rights are reserved.
5.2 Subject to 5.3, you are permitted to download and print materials from this Website for your personal use on the following basis:
(a) no material is modified in any way;
(b) no graphics are used separately from any accompanying text;
(c) our copyright, trade mark or other proprietary notices are not removed and appear in all copies;
(d) materials or the Website itself are not used for commercial purposes without our prior written consent;
(e) you do not do anything which may interfere with or disrupt the Website or our services.
5.3 No photographs in the Website may be reproduced for any purpose without our prior permission which must be obtained in writing.
5.4 Subject to clause 5.2, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written consent.
6. Visitor material and conduct
6.2 You are prohibited from sending, contributing or posting to or from or via this Website any material:
(a) which is unlawful, harmful, threatening, defamatory, libellous, obscene, indecent, offensive, pornographic, abusive, harassing or racially or ethnically offensive, in breach of confidence or in breach of privacy;
(b) which discriminates based on race, gender, colour, religious belief, sexual orientation or disability;
(c) for which you have not obtained all necessary licences and/or approvals;
(d) infringes the intellectual property rights or other rights of any third party;
(e) which constitutes or promotes illegal activity or gives rise to civil liability; or
(f) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
6.3 You must not misuse the Website or attempt to gain unauthorised access to it, the server on which the Website is stored or any server, computer or database connected to our Website.
6.4 You access the Website and download material from it at your own risk and we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, programs, data or otherwise.
7. Links to and from other websites
7.1 Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk. Links to third party websites are provided solely for your convenience. If you use these links, you acknowledge that you are leaving this Website.
7.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page of this Website, and subject to the following conditions:
(a) you do so in a way that is fair and legal and does not damage our reputation or take advantage of it;
(b) you do not remove, distort or otherwise alter the size or appearance of any Water Babies brand, trade mark or logo;
(c) you do not create a frame or any other browser or border environment around this Website;
(d) you do not in any way imply or suggest any form of association, approval or endorsement on our part where none exists;
(e) you do not misrepresent your relationship with us or present any other false information about us; and
(f) you do not otherwise use any Water Babies brand, trade mark or logo without our prior written consent.
7.3 We expressly reserve the right to withdraw linking permission without notice.
8. Accuracy of information
8.1 We take care to ensure that the information on the Website is accurate and up to date. However, it may occasionally be inaccurate or out of date. We have no liability for any inaccurate information and reserve the right to correct it at any time.
9.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with:
- the Website;
- the use, inability to use or the results of use of the Website; and
- any websites linked to the Website or the material on such websites,
including but not limited to loss or damage due to viruses that may infect your computer equipment, software or data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.
- death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
- fraud; or
- misrepresentation as to a fundamental matter; or
- any liability which cannot be excluded or limited under applicable law.
10. Applicable law and jurisdiction
1. Placing an order
1.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
1.2 Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
1.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment; or
(c) if there has been a pricing or product description error.
2.1 All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
2.2 Where we charge separately for packing, delivery and insurance and other relevant charges, the appropriate rates are set out in the Shop.
3. Cancellation and returns policy
3.1 If you wish to cancel your order:
(a) you can notify us by email to email@example.com before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 3.2 below.
3.2 Provided that the goods are unused and remain in a re-saleable condition in their original packaging, you can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
3.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
These conditions do not affect your statutory rights if the goods are damaged or faulty in any way.